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Home > Policies

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Policies and Terms of Use

Our Pledge

To deliver high quality candles matched with high quality customer service that once meant something. To maintain a community for candle lovers everywhere and to display such candles in a wholesome and safe environment where the whole family can come and enjoy. At 100 Candles, we too have families and we are real people with real values. We inspect everything that is posted on our site for integrity and to make sure that each item that we sell is as clearly described and pictured. We believe in telling the truth! You will not find any misleading information on our site! Our goal is to see you happy and to serve you for many years to come. We take great pride in our products and we have experienced support to help you when you need it. As always, we welcome your comments and communication. If you would like to be posted on our Testimonials page, please send us an email to Testimonials@100candles.com with your Name, City, State and Testimonial. A Picture is optional, but we highly encourage it!

Giving Thanks

We at 100Candles.com would like to thank everyone for their love and support. Your business is always greatly appreciated and it is an honor to serve you. We would love to hear from you as well. If you have any helpful tips that are not mentioned here, please let us know and we will add them to the site for the rest of the family to enjoy.

To us, success is not measured in money, it is measured by happiness and family. We share and trade many candle experiences with family, friends and customers. It is always a pleasure to pass the knowledge on to others so they too can enjoy a safe and happy candle bliss. We wish you the same serenity, relaxation and happiness that candle burning has brought to us.

100Candles FAQ
Affiliate Program Directions
Affiliate Program FAQ
Affiliate Program Policies
Candle Safety & Helpful Tips!
How To Use California Crystals
ISES Jam 2007
Monthly Newsletter
Payment Options & Customer Service
Petit Seed Pure Essential Oils
Privacy Policy
Reciprocal Links Directions
Reciprocal Links FAQ
Return Policy & Damaged Shipments
Security Information
Shipping Information

100 Candles is a Southern California based company. All policies and terms of use of this website are governed by California laws.

Contact 100 Candles.com

Address:100 Candles
3710 S. Alameda St
Vernon, CA 90058
Toll Free:866-611-8686
Phone:323-846-8686
Fax:323-846-2560
Email:candles@100Candles.com



Hours of Operation: 10am to 6pm PST

Call Handling:
    If we do not answer during business hours, please leave a message and we will get back to you within the hour.
    If we do not answer after hours, please leave a message and we will get back to you the following business day.
Email Handling:
    We usually reply to emails the same day if not within the hour.
Customer Service:
    Our customer service agents are eager to assist you as your business is very important to us. Please understand that we get a high level of calls and emails and we take our time helping each person individually. Your total satisfaction is our goal and we promise that we will help you promptly!



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