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Testimonial Detail

"I just wanted to send a quick message regarding my customer service experience with 100 candles. Approximately three weeks ago I called to inquire about Candelabras for my wedding centerpieces and was connected with Audrey, unfortunately I did not get a last name. Anyway, she is exceptional. She answered all my questions and was extremely pleasant to speak with. She suggested that I order one to ensure I liked them prior to ordering the 18 I needed. It was obvious that she was concerned with my satisfaction and did not want me to encounter the re-stocking fee for 18 if they were not what I was looking for. THANK YOU AUDREY for your superb customer service, you truly went above what was expected!

I loved the candelabra so decided to order 17 more. I called to place the order and was fortunate enough to speak with Rafi who was also exceptional! He has to be one of the most pleasant individuals I have interacted with over the phone in a long time. His follow-up skills and attention to meeting the needs of customers made my experience one to remember. I will not hesitate to recommend your web site and products to friends and family!

Again, thank you for the wonderful experience; it's obvious that your company strives to provide excellent customer service and you employ only the BEST!

Have a great day!
Jennifer"

Jennifer - Townsend, MA